Bachmix.com respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially. In this privacy policy, we explain what data we collect and how we use it.

1. Who we are

Bachmix.com is the webshop of VOF Van Keer & Vanderschaeghe, located at Sprietestraat 158, 8792 Desselgem, Belgium.
For questions about this privacy policy, you can contact us using the contact details on our website.

2. What data we collect

We process personal data that you provide to us, for example when you:

  • place an order
  • create an account
  • contact us
  • visit our website

This includes, among other things:

  • name and address details
  • email address
  • phone number
  • payment details
  • IP address
  • order history
  • data about your browsing behavior on our website

3. What we use your data for

We use your data for the following purposes:

  • processing and delivering your order
  • informing you about the status of your order
  • customer service and communication
  • improving our website and services
  • personalizing the website and recommendations (with your consent)
  • complying with legal obligations

4. Legal basis for processing

We process your personal data based on:

  • performance of a contract (your order)
  • legal obligations
  • your consent (for example for marketing or cookies)
  • legitimate interest (such as improving our services)

5. Sharing data with third parties

Bachmix.com does not sell your data to third parties.
We only share your data with third parties when necessary for:

  • fulfilling your order (such as delivery services and payment providers)
  • hosting and managing our website
  • legal obligations

We enter into data processing agreements with parties that process your data on our behalf to ensure your privacy.

6. Data retention periods

We do not retain your personal data longer than necessary for the purposes for which it is collected, unless we are legally required to retain data longer (for example for tax authorities).

7. Security of your data

We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access. We use secure connections (SSL) for this purpose.

8. Cookies

Bachmix.com uses cookies and similar technologies.
We use cookies to:

  • ensure the website functions properly
  • remember your preferences
  • gain insight into the use of our website
  • improve the website

We ask your consent for non-essential cookies. You can disable cookies via your browser settings.

9. Your rights

You have the right to:

  • access your personal data
  • have your data corrected or deleted
  • object to processing
  • withdraw your consent
  • transfer your data (data portability)

You can contact us via our website for this. You also have the right to file a complaint with the supervisory authority, such as the Data Protection Authority.

10. Changes to this privacy policy

Bachmix.com reserves the right to modify this privacy policy. The most up-to-date version can always be found on this page.